Philadelphia Appointments
Schedule an appointment at our Philadelphia location (4th Street) for yourself or for a client.Appointment Guidelines
To Make You Look and Feel Your Best
Our services are open to anyone who needs clothing to help them move to employment or independence. We require appointments for our services so that we can help you find the perfect outfit for your needs.
Clothing is free to those in need because as a nonprofit, we are supported by government partners, foundations, and individuals. We are also open to shoppers and every item sold in our stores helps to keep our services free for someone who cannot afford to pay.
Appointments are available in person or online, and open to anyone in the Greater Philadelphia Region. When you request an appointment, you will be asked to choose the type of clothing you need:
- Professional clothing for a job search and interview
- Business casual attire for your new job
- Special attire such as scrubs or non-skid shoes for a specific industry or training program
- Casual clothing to fill your closet after suffering a setback such as overcoming trauma, abuse, crisis, or after incarceration
- Participants may not bring friends or relatives (including children)
- Participants that are more than 15 minutes late will be rescheduled
- All clothing must be tried on before leaving The Wardrobe (including scrubs, no returns)
- Case managers/agents do not need to accompany participants, as our staff are assistants. However, if a client needs assistance from an aide or case manager, simply let us know when making the appointment.
- Please let the scheduler know of any accessibility considerations, such as interpretation or wheelchair access, in advance so we can make sure we have everything ready for the appointment
- To cancel or reschedule, please call The Wardrobe before the scheduled time
Self Referral Appointments
If you are not connected to one of our partner organizations, you can still make an appointment through our Open Access Program. This includes people who are newly unemployed and impacted by COVID19. Just go to our appointment page and use the individual option when making an appointment.
Referral Agencies
If you are a case manager/agent you can use our new Appointment Portal or call 215-568-6693 x10 to request a client’s appointment.
When calling to schedule, please have:
- Client’s name
- Program name & Referral Partner ID number
- Program’s telephone number
- Name of approved case manager/agent/program coordinator
Participants who do not keep their appointments are still counted towards yearly appointments made. Still have questions? Contact us! 215-568-6693.
Fees
- $5 for individuals receiving SNAP or Medicaid benefits
- $10 for college or high school students with Student ID
- $15 for unemployed individuals
Appointment Guidelines
In order to provide quality service to all our participants, we ask that you review these easy steps to make the most of your appointment. If you would like the help of a dressing assistant, or your referring agency requires you to have an appointment, have your referring agency call us. If you are coming through our Open Access program, please call us to schedule an appointment at 215-568-6693 x10.
Appointment Reminders
- Participants may not bring friends or relatives (including children)
- Participants that are more than 15 minutes late will be rescheduled
- All clothing must be tried on before leaving The Wardrobe (including scrubs, no returns)
- Case managers/agents do not need to accompany participants, as our staff are assistants. However, if a client needs assistance from an aide or case manager, simply let us know when making the appointment.
- Please let the scheduler know of any accessibility considerations, such as interpretation or wheelchair access, in advance so we can make sure we have everything ready for the appointment
- To cancel or reschedule, please call The Wardrobe before the scheduled time
Referral Agencies
If you are a case manager/agent please call 215-568-6693 x10 to request a client’s appointment.
When calling to schedule, please have:
- Client’s name
- Program name & Referral Partner ID number
- Program’s telephone number
- Name of approved case manager/agent/program coordinator
Participants who do not keep their appointments are still counted towards yearly appointments made. Still have questions? Contact us! 215-568-6693.
Delaware County Appointments
Schedule an appointment at our Lansdowne location (Marshall Road) for yourself or for a client.
Virtual Appointments
Can’t come to one of our locations? Schedule a phone/video appointment for yourself or a client to have a personally styled Wardrobe Box delivered.Wardrobe Box:
Clothing WEAR You Are
For clients who cannot come to one of our stores due to COVID19 restrictions or geographical limitations, we are now offering a Wardrobe Box. After your online appointment with a consultant, they will personally style a box for you and send you the clothing you need. Watch the video to how our Program Coordinator Nathan processes and fills these boxes.